Contact AppScreenshotStudio
Get In Touch
Questions about your account, technical issues, or feedback — email us and we'll get back to you within 24 hours on business days.
Contact Information
Email Support
For general inquiries, technical support, and feature requests:
support@kindlebookillustrations.com
We typically respond within 24 hours during business days.
Emergency Support
For urgent technical issues or service outages, please include “URGENT” in your email subject line. We prioritize emergency requests and aim to respond within 4 hours.
What to Include in Your Message
To help us assist you more effectively, please include the following information when contacting us:
- Your account email: So we can look up your account details
- Description of the issue: Clear steps to reproduce any problems
- Screenshots or error messages: Visual aids help us understand issues faster
- Your device/browser: Operating system and browser information
- Urgency level: Let us know if this is blocking your work
Frequently Asked Questions
How quickly do you respond?
We aim to respond to all inquiries within 24 hours during business days. Urgent technical issues marked with “URGENT” in the subject line receive priority treatment.
Do you offer phone support?
Currently, we provide support through email only. This allows us to maintain detailed records of all interactions and provide the most comprehensive assistance.
Can I request new features?
Yes. Include “FEATURE REQUEST” in your subject line. We review all requests.
Feedback and Suggestions
Your feedback helps us improve AppScreenshotStudio. We welcome suggestions for new features, improvements to existing functionality, or any other ideas that would make our platform better for developers like you.
Don't hesitate to share your thoughts – every piece of feedback helps shape the future of our platform.
Partnership Inquiries
Interested in partnering with AppScreenshotStudio? We're always looking for opportunities to collaborate with complementary services, educational institutions, and industry partners.
Please include “PARTNERSHIP” in your subject line when reaching out about potential collaborations.
We typically respond within 24 hours on business days.