Contact Us
Last updated: January 9, 2026
Get In Touch
We're here to help! Whether you have questions about our platform, need technical support, or want to share feedback, our team is ready to assist you.
Choose the contact method that works best for you below.
Contact Information
Email Support
For general inquiries, technical support, and feature requests:
support@kindlebookillustrations.com
We typically respond within 24 hours during business days.
Emergency Support
For urgent technical issues or service outages, please include “URGENT” in your email subject line. We prioritize emergency requests and aim to respond within 4 hours.
What to Include in Your Message
To help us assist you more effectively, please include the following information when contacting us:
- Your account email: So we can look up your account details
- Description of the issue: Clear steps to reproduce any problems
- Screenshots or error messages: Visual aids help us understand issues faster
- Your device/browser: Operating system and browser information
- Urgency level: Let us know if this is blocking your work
Frequently Asked Questions
How quickly do you respond?
We aim to respond to all inquiries within 24 hours during business days. Urgent technical issues marked with “URGENT” in the subject line receive priority treatment.
Do you offer phone support?
Currently, we provide support through email only. This allows us to maintain detailed records of all interactions and provide the most comprehensive assistance.
Can I request new features?
Absolutely! We love hearing feature ideas from our users. Include “FEATURE REQUEST” in your subject line when submitting suggestions. Our product team reviews all requests.
Do you have a referral program?
Yes! We offer referral credits for both referrers and referees. Contact us for details about our current referral program and how to participate.
Feedback and Suggestions
Your feedback helps us improve AppScreenshotStudio. We welcome suggestions for new features, improvements to existing functionality, or any other ideas that would make our platform better for developers like you.
Don't hesitate to share your thoughts – every piece of feedback helps shape the future of our platform.
Partnership Inquiries
Interested in partnering with AppScreenshotStudio? We're always looking for opportunities to collaborate with complementary services, educational institutions, and industry partners.
Please include “PARTNERSHIP” in your subject line when reaching out about potential collaborations.
Thank you for choosing AppScreenshotStudio. We're committed to providing excellent support and helping you create amazing app store visuals. Your success is our success!